Free Returns - Simple and Easy

We have the best returns policy in the Australian music industry. No matter what you buy from us, we will take it back within 60 days and give you a full refund for the original purchase. What's even better - we pay for the return shipping in Australia. It's simple and easy

Here's How It Works:

  1. You order from our website and try the product for up to 60 days.
  2. If you would like to return it, simply contact us and we will send you a prepaid auspost label.
  3. Pack the ukulele and accessories in the original box and take it to your nearest post office.
  4. We receive the uke back and you receive a full refund. No questions asked.
  5. Done.

Now that's peace of mind :)

A Few Details:

  • Be sure to look after the instrument aswell as you can. We would much prefer to receive the uke back in excellent condition so we can continue to offer this returns policy to our customers. Fortunately for us, ukulele players are some of the nicest people on the planet and we have very few issues in this regard.
  • The full refund is for 100% of the product purchased. Any original shipping fee will not be refunded but we will cover the cost of the return shipping.
  • International orders also have the 60 day returns policy. The customer is responsible for returning the product to us.