I have bought several ukes from Ukulele Mate over time and have also written quite a few feedback to the team. Hard to say which uke is best as each one has its unique wood design and sound. I love them all! In short, it has been a pleasure communicating with Joel, Shai and the rest of the staff. Service is outstanding and prompt, products are high quality and the ukes are beautiful to look at, even sweeter to play! They would bend over backwards to make customers happy, which seem to be their greatest reward.

Excellent personal customer service. Product arrived in just a few days, even though it was less than 2 weeks before Christmas. My daughter(pictured) and myself are so happy with her new ukulele. And all the extras and support are amazing. She was able to learn 2 songs before NYE and has never played before. Perfect size for her. We’ll definitely be getting our next ukulele from these guys!!!

I bought this ukulele for my daughter(Daughter Abby pictured). After dealing with Ukulelemate over the last month, I can not express enough how impressed I am with the service I received. Joel & his team are amazing! Their friendliness & excellent customer service & support are 2nd to none!! The helpfulness & friendliness & care has been outstanding! Poor Joel has put up with copious emails & messages from me during this time!! Being a professional musician & teacher (cellist) myself in Adelaide, I will be singing your praises loud & proud to all my teaching colleagues & musician friends! The Ukulele is beautiful & has a lovely sound - couldn't be happier! Well done guys & thank you for everything!

I purchased my first Ukulele from Ukulelemate 9 months ago! Had a ton of fun with it! I had a strange buzzing coming from it a few months after I purchased it, took it to my local music store who told me they thought the neck was warped and to take it back to where I purchased it. I contacted Bernard at Ukulelemate who asked me to send a sound clip of the buzzing and impressed me with “if we can’t get to the bottom of the buzz we will replace the Ukulele for you”! Wow! Sent off the sound clip and Bernard identified straight away that it was a worn string! LOL - I had been practicing so hard I had worn the string out!! (I have no idea what the guy in the music store couldn’t pick that up). Changed the string and buzz gone!!!! I was very impressed with the service! Love my little Lanikai!!