I received my order in good condition and on time, Bernard was very helpful throughout the process and I have found my Enya pro has a great sound and when plugged in it is even better

This is a great form factor for a little person to start learning on.

The construction is very robust, slim side profile to make it better to hold, easy to clean materials for sticky fingers and the sound is rich full enjoyable notes.

Plus my little person can seem me struggle to learn and the fun of trying.

Very happy with the purchase and how it all helped with the experience finding the right fit.

Thanks.

I have a couple really nice solid wood ukuleles and purchased this Nova Pro as a travel instrument that is robust and easy to take places. I thoroughly researched it online and watched all the reviews, which were good, and I have to say it did not disappoint, I'm loving it! I was able to put it overhead bin on the plane and SO glad I have a fuss free instrument with me. I like the look and shape of it, how the material feels to the touch and it is light weight. Also love the case that is light but protects it well and has an integrated shoulder strap that is really handy. And ... most importantly it has a good intonation. I chose to have the action lowered and I love the way it plays. Although I am spoiled with the sound quality of my expensive wooden ukes, I still think it sounds really good and I'm absolutely enjoying the built-in amplification and effects, especially the reverb, and I was amazed that the charge lasted 3 weeks with daily moderate playing. UkeleMate gave me great service and were super generous adding a ton of uke accessories like a nice woven strap (which I prefer over the Nova Pro strap which is a bit slippery), a chord chart, fretboard stickers, set of strings, felt picks, an electronic tuner, a chord diagram stamp, a booklet and a cleaning cloth. Additionally ... I love playing the baritone uke, so I put a set of Pepe Romero Baby-Baritone strings on. Now I have a travel-size baritone that is fun and easy to play and sounds great. It sounds great as a tenor too.

I had a minor issue with a supplied item. It was replaced immediately and without question. I am very impressed with this high level of customer service

I received my Enya Nova U Pro Carbon Fibre Tenor Ukulele in good shape and within the time expected. I was very happy with the quality of the instrument and the sound. The after-sales service was first-class when I asked for assistance in regards to the Acoustic Plus System and the charging time required, as there was no user manual included. I was also thrilled to receive all the free gifts that came with the ukulele. I have since bought one more uke for myself and three more on my friends' behalf.

Found a crack in my Nova tenor carbon Uke - asked if it was under warranty, provided a photo and sent it off and it was processed straight away. Very impressive customer service. The only downside is Australia post which took weeks to send the replacement over. They are dreadful.
Huge thank you to Ukulele mate, I thoroughly recommend them on cost, turnaround and customer service.