What you get with your ukulele:
Your choice of ukulele bag between 18 options
A complete set of spare strings to back you up
Tuner with LCD display to always give you that sweet sweet sound
Adjustable soft cotton ukulele strap for perfect balance and comfort
68 page ukulele book to guide you through your practice
6-pack of custom designed ukulele felt picks for the classic mellow tone
Foldable A3 chart with 156+ chords to give you quick reminders
A set of fretboard "learn to play" stickers to guide you in your first days
Self-inking ukulele chord stamp
Gold plated ukulele bookmark so your uke’s always on your mind
Ultra-soft microfiber cleaning cloth so your uke is always stunning
Organic cotton bag for your accessories to take them all with you
30-min lesson over skype with a pro to point you in the right direction
Plus 16 tips & tricks emails to keep you motivated and learning with over the shoulders video tutorials.
All ukuleles under $1000 are made in China. There are a handful of instruments made in the USA/Australia but they come with a hefty price tag and aren't always worth the price. Often the more affordable instruments are just as good, if not better. At ukulelemate, we have tested thousands of instruments and found the sweetspot where quality meets value.
Yes you can! We have the best returns policy in the Australian music industry. No matter what you buy from us, we will take it back within 60 days and give you a full refund for the original purchase. What's even better - we pay for the return shipping. It's simple and easy.
We offer a lifetime warranty on all products. You won't find this anywhere else in the world, most music stores offer 12 months, maybe 24 months if you are lucky. We sell products that are high quality and will last. We stand behind them with a lifetime warranty.
Each ukulele that leaves our warehouse will undergo a strict QC and setup process by our experienced staff. The setup process if fairly similar for all instruments but we will spend more time on the more expensive models. The budget models will receive all of the crucial checks but we won't spends as much time on things such as fretboard lemon oil.
We package the ukes extremely well with our own thick custom made boxes. Each year we ship thousands of ukuleles all across Australia and the world. We guarantee you will receive your uke in 100% perfect condition.
All orders before 4pm are dispatched same day. We choose the fastest courier based on your postcode. Over 80% of our orders arrive in 1-2 days. If you live in a rural area, it will take a couple of extra days, but we will make sure it's dispatched fast and with the best courier possible.