Joel's ReviewJoel's Review - Gorgeous looking concert ukulele. This ukulele is suitable for those who are looking for a top quality instrument that looks exotic but doesn't break the bank. Its a real eye grabber with the unique grain of the wood, that was the first thing I noticed with this uke.
It is not a solid wood ukulele, its made from a laminate which keeps the price reasonable. Don't let that put you off as it really does produce a gorgeous tone. If this particular uke was infact made in a solid wood it would be 3x the price and might sound 10% better. I like it just the way it is!
Listen to this Ukulele
|Fret Markers:||Outward and Side Markers|
|Fret Markers Location:||5th, 7th, 10th & 12th Frets|
|Strings:||Aquila Super Nylgut®|
|Nut & Saddle:||GraphTech NuBone®||Finish:||Amber Satin|
|Scale Length:||37.8 cm|
|Overall Length:||61.3 cm|
|Body Length:||28.3 cm|
|Body Depth:||7 cm|
|Width at Upper Bout:||15.24 cm|
|Width at Lower Bout:||21 cm|
|Width at Waist:||12.4 cm|
|Fingerboard Width at Nut:||3.53 cm|
|Fingerboard Width at Neck/Body Joint:||4.4 cm|
Kala Exotic Mahogany Concert Ukulele Reviews
Change of Mind
Faulty Product Replacement
Full 12 Months Warranty
THE RETURN PROCESS - 4 EASY STEPS
I’ve changed my mind, can I return my product?
Yes, we allow this. Most companies wont allow this, but we are happy to provide this cooling off period. As long as the product is in brand new condition and hasn't been opened or used, we will allow you to return it. Please note that all returns are for the product only and don't include the shipping costs. Please contact us within 7 days of receiving your product.
My product is damaged or not working properly. What do I do?
Sometimes the product you receive may have been damaged in transit or is not working properly. This is covered under our 12 Months warranty. Firstly please contact us, our support team may be able to help get your product working properly. If not, we will either repair the unit or send you a brand new one.
I want to cancel my order. Can I cancel it?
As long as the product has not been sent, we can cancel it and refund your money. Please contact us asap if you wish to cancel. If the item has been sent from our warehouse, please wait for the item to arrive, then we can organise a return.
Full 12 Months Warranty
All of our products are covered by a 12 Months warranty against manufacturing defects. We will repair or replace any faulty items. The warranty does not cover against reckless use, so please take reasonable care of your instrument and you'll have no problems.
If you are giving a product as a gift, the warranty will begin from the day the present is opened. For example - for all Christmas orders, the 12 Months warranty will begin on Christmas Day. Please leave a note in the comments section of the checkout with the date it will be given as a present
If you need to return a product, here's how to do it:
1. First, contact our support team so that we can assess your returns claim.
2. If a return is applicable, a unique Return Merchandise Authorisation (RMA) number will be issued to you.
3. Our support team will give you all the details you require to complete the return.
4. Once an RMA number is issued, customers have 14 days to return the product back to our office. We will take care of the rest.